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Privacy policy

Effective Date: March 27, 2026

This Privacy Policy explains what personal information High Time Home collects when you use our website, how we use it, and how we protect it. We believe in being transparent about our data practices. If you have questions at any point, you can reach us at support@hightimehome.com.

1. Information We Collect

When you interact with our website, place an order, or contact our support team, we may collect the following information:

1.1 Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (see Section 4 for how this is handled)

1.2 Information Collected Automatically

  • IP address and approximate location

  • Browser type and device information

  • Pages visited and time spent on our site

  • Referring URL (how you found our site)

  • Cookie and session data

1.3 Information From Third Parties

  • We may receive automated fraud detection information from third-party services when you place an order or contact us.

  • End users may voluntarily share information they have made available on social media websites. You can control how much of your information social media websites make public by visiting those platforms and adjusting your privacy settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including coordinating shipping and delivery

  • To send you order confirmations, shipping updates, and delivery notifications

  • To respond to your questions and support requests

  • To improve the performance and usability of our website

  • To detect and prevent fraudulent transactions

  • To send occasional marketing emails if you have opted in (you can unsubscribe at any time)

3. Cookies and Tracking

Our website uses cookies, like small data files stored on your browser, to improve your experience and help us understand how visitors use our site.

We use cookies to:

  • Keep items in your shopping cart between sessions

  • Remember your preferences

  • Analyze traffic and usage patterns through tools like Google Analytics

You can disable cookies in your browser settings at any time. Doing so may affect some functionality of our site, such as the ability to complete a purchase.

4. Payment Security

We do not store your payment card information on our servers. All payment transactions are processed through Shopify's secure checkout, which uses industry-standard SSL encryption and complies with PCI DSS (Payment Card Industry Data Security Standards).

When you enter your payment details on our site, that information is transmitted directly to the payment processor in encrypted form. We only receive confirmation that a transaction was successful.

5. How We Share Your Information

We do not sell your personal information to anyone. We share your data only in the following limited circumstances:

5.1 Service Providers

We share necessary information with third-party service providers who help us operate our business. This includes:

  • Shipping carriers and freight companies (to deliver your order)

  • Payment processors (to handle transactions securely)

  • Email service providers (to send order and support communications)

  • Analytics providers (to help us understand site usage)

These providers are only permitted to use your data to perform services on our behalf and are contractually required to keep it confidential.

5.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of High Time Home, our customers, or others.

5.3 Business Transfers

If High Time Home is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified by email or a notice on our website if this occurs.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Ask us to correct inaccurate or outdated information.

  • Deletion: Request that we delete your personal data, subject to legal retention requirements.

  • Opt-out of marketing: Unsubscribe from marketing emails at any time using the link at the bottom of any email we send.

  • Data portability: Request a copy of your data in a common, machine-readable format.

To exercise any of these rights, email us at support@hightimehome.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining order records for accounting and legal compliance. When data is no longer needed, we delete or anonymize it securely.

8. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to us, please contact us, and we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites, such as brand manufacturer pages or shipping carrier sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. California Privacy Rights (CCPA)

If you are a resident of California, you are entitled to certain rights under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to request access to the personal information we collect about you
  • The right to request deletion of your personal information
  • The right to know what personal data we collect, use, disclose, and share
  • The right to opt out of the sale of your personal information

High Time Home does not sell your personal information to third parties.

You also have the right not to receive discriminatory treatment for exercising your privacy rights under the CCPA.

12. Contact Us

Email: support@hightimehome.com 

Phone: (310) 400-0146

Hours: Monday to Friday, 9:00 AM to 5:00 PM PST

Address: 468 N. Camden Drive, 2nd Floor, Beverly Hills, CA 90210